Service concept
Claims Services and Loss Prevention - Global Support & Training
At NIORD, it’s our aim to lead the way as a tier-one service provider - forming the backbone of offshore renewables insurance both today and tomorrow.
Our proven service concept, rooted in the nearly 200 years’ experience of parent company Norwegian Hull Club, is how we stand out in the market. It consists of delivering exceptional standards in claims handling, emergency support and response, preventive and mitigating training, operational and technical advice, as well as legal guidance related to insurance.
Through open communication and knowledge sharing being embedded in all our claims services, we work for the benefit of our clients, ourselves and the industry at large.
Claims services
Our offshore renewables Claims services handle critical situations and claims with the highest possible levels of support and service. At NIORD, excellence in service and swifter settlements are where it’s at.
With a dedicated and experienced team of Claims professionals ready to handle your offshore renewables case should the unexpected occur, you can look forward to enjoying exceptional support, from notification to payment.
All of this is geared towards the NIORD Claims team’s primary purpose - to provide services that enable the establishment of sustainable, long-term partnerships.
The NIORD approach to Claims
Your strategic, long-term partner
One point of contact
Service mindset and dedication
Integrated Underwriting
Integrated technical support
Best-in-class Loss Prevention & Emergency Response
Smoother and swifter claims settlements "from notification to payment"
Experience based upon insight gained through handling 3,000-plus claims a year with Norwegian Hull Club
Loss Prevention - Global Support and Training
NIORD leverages the experience and resources of parent company Norwegian Hull Club and its standing as a recognised global leader in Loss Prevention – Global Support & Training. We enjoy access to the data and knowledge gained from handling, on average, more than 3,000 cases annually.
As a result, NIORD is able to share invaluable insights and know-how with its clients. In this way – whether it’s through exercises, workshops or training presentations - NIORD aims to work with its clients and the industry to prevent unwanted incidents from occurring though learning and the sharing of experience.
Real-time global support
NIORD also provides real-time global Emergency Response support from its dedicated Situation Centre. Here, in-house expertise combines with the latest technology and a network of international strategic partners to provide real-time awareness, support and reassurance to clients when they need it most.
Emergency Response - we offer operational and strategic emergency response advice; Operational Intelligence (OPINTEL); global network/resource overview; Cyber response (worldwide partners and network).
Risk Awareness - risk assessment methods and tools; safety intelligence support (ice, windstorms, etc.); security intelligence support; expertise in contingency planning
Data analytics - offering greater insight to clients; harnessing and evaluating data in order to provide greater understanding.
